QueWeb Customer Care
Traditional CRM vendors focus primarily on the acquisition portion of the Customer's life cycle. It is a known fact that it takes a much bigger budget to acquire a new customer than to keep existing customers loyal.
Queplix provides a modular enterprise software package that:
helps integrate and leverage all aspects of the Customer Care
Adapts to your business and maps easily to your existing business rules
Queplix delivers software that truly meets your critical requirements
Next generation Customer Care software architected to work with Enterprise Portals:
Combines Workflow Designer, EAI and proprietary conversion technology to leverage legacy systems and historical data
100% configurable and 100% customizable
100% J2EE thin-client
HIGHLY modular
Supports multi-channel communications
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