QueWeb Customer Care CRM

clipped from www.queplix.com QueWeb Customer Care Traditional CRM vendors focus primarily on the acquisition portion of the Customer's life cycle. It is a known fact that it takes a much bigger budget to acquire a new customer than to keep existing customers loyal. Queplix provides a modular enterprise software package that: helps integrate and leverage all aspects of the Customer Care Adapts to your business and maps easily to your existing business rules Queplix delivers software that truly meets your critical requirements Next generation Customer Care software architected to work with Enterprise Portals: Combines Workflow Designer, EAI and proprietary conversion technology to leverage legacy systems and historical data 100% configurable and 100% customizable 100% J2EE thin-client HIGHLY modular Supports multi-channel communications